PRIVACY POLICY

At Blayhub Customs ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our platform. This policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about our products, or participate in activities on the platform (such as placing an order).

• Personal Identification Information: Full name, phone number, email address, shipping address, and billing address.
• Account Data: Usernames, passwords, order history, and preferences.
• Transaction Data: Details about payments (marked as Paid/Not Paid) and the motorcycle parts you have purchased.
• Usage and Device Data: Information about how you interact with our website, including IP addresses, browser types, and login timestamps to ensure account security.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes, including:

• Fulfilling Orders: To process your purchases, arrange shipping (NCR, Luzon, Visayas, Mindanao), and provide order tracking.
• Account Management: To create, manage, and secure your user profile.
• Communication: To send you administrative information, order confirmations, shipping updates, and customer support responses.
• System Analytics: To monitor user activity, track payment statuses, and improve the overall performance and layout of our online shop.

3. Data Protection and Security

We implement a variety of technical and organizational security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by authorized administrators who have special access rights to such systems and are required to keep the information confidential.

4. Sharing of Data

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes. We only share information with:

• Logistics Partners: Third-party couriers required to deliver your orders.
• Payment Processors: Services required to securely facilitate your transactions (e.g., banks, GCash, Maya).
• Legal Compliance: Law enforcement or regulatory agencies if required by Philippine law to protect our rights, property, or safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. These are used to remember your cart items, keep you logged into your account, and understand how you interact with our catalog to provide a seamless browsing experience.

6. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the right to:

• Be Informed: Know what data is being collected and why.
• Access: Request a copy of the personal data we hold about you.
• Correct: Update or rectify inaccurate or incomplete data.
• Erase: Request the deletion or blocking of your personal data under certain conditions.

7. Contact Us

If you have questions or comments about this Privacy Policy, or wish to exercise your data rights, please contact our support team at:

• Email: support@blayhub.com
• Location: Quezon City, Metro Manila, Philippines